Chapter

Subject

01

What is Electronic Commerce?

02

The Importance of the Internet

03

Handling Money on the Net

04

Security and Electronic Commerce

05

Consumer and Business Markets

06

Offering Custom Products on the Internet

07

An Electronic Marketplace of Buyers and Sellers

08

Collaborating on a Distribution Chain

09

Maximizing the Usefulness of an Online Catalog

10

Electronic Customer Support

11

The Beginnings of a Virtual Factory

12

Strategies for Electronic Commerce

13

The Future of Electronic Commerce